We are the world’s largest independent manufacturer of refrigeration compressors and we work very closely with OEM’s, consultants and contractors to ensure that customers always get a refrigeration system that is reliable, energy-efficient and that will provide them with the best return on their investment.
We partner with you to make sure that your clients are happy and we assist you to expand your business and protect and grow your reputation.
Here are eight commitments that highlight the value of becoming part of the BITZER family in Africa, and how we assist and benefit our business partners and grow their business and their reputations.
COMMITMENT 1 – WE OFFER TECHNICAL EXPERTISE
Our very experienced Local and International staff are on hand to can help consultants and OEM’s with technical advice and guidance. We can offer advice on designing and planning more efficient systems, saving time & money – and making sure your reputation is intact.
Our BEST Selection Software allows consultants and system design engineers to access immediate details and technical data to ensure compatibility and efficiency. BITZER software will help you to design systems and select the right items from our extensive range of products. You will receive all the desired information, technical specifications, calculation results and individually designed performance tables for compressors as a print-out or in PDF format. The program is very user friendly and available in several languages and offers lots of additional information.
COMMITMENT 2 – WE OFFER REAL COST SAVINGS
BITZER’s energy saving efficiency is particularly relevant to South African companies wanting to implement real energy saving and reduce their carbon footprint. BITZER ensures that you achieve maximum energy efficiency and real savings over the lifetime of a system.
The initial capital cost of refrigeration equipment accounts for only (20%) of the cost of a system over its lifetime. The cost of electricity, maintenance and refrigerant make up more than (80%) of the system costs.
COMMITMENT 3 – WE CARRY AND EXTENSIVE RANGE OF STOCK & SPARE PARTS
BITZER carries a comprehensive range of over 800 SKU’s of spare parts which means that when you have a problem, spares and replacement parts are immediately available locally, and your system is up and running the shortest possible time.
BITZER also has a global network of service centre’s (Called Green Point Service Centre’s) – that ensure reliable repairs and services thanks to well-trained staff who maintain, overhaul and repair BITZER compressors as well as those of other manufacturers.
COMMITEMNT 4 – WE OFFER EXCELLENT AFTER-SALES SUPPORT
BITZER has a comprehensive network of Support Staff, Engineers and Technical experts throughout South Africa allowing them to offer you unmatched after sales support and make sure that your compressors operate as efficiently as possible. We offer ALL hours support.
COMMITMENT 5 – WE OFFER UNBELIEVABLE ENERGY EFFICIENCY
A new C02 system using 7 BITZER C02 compressors recently proved so effective that a metering company paid a surprise visit to the specific store to check for a fault. “They were convinced that there was a fault because they saw that the store had increased in size by 50%, but that they had a 30% reduction in energy usage!”
This would be music to any retailer’s ears and CRS is monitoring the store for power consumption reduction over a longer period of time.
COMMITEMENT 6 – WE CONTINUOUSLY EXPLORE NEW HVAC&R INNOVATION
Keeping ahead of the information curve is critical in the HVAC&R sector where new technological innovations and advances happen continuously. BITZER constantly shares new HVAC&R innovations, developments and news with our customers and partners and keeps them ahead of the innovation curve. BITZER enjoys a well earned reputation as a company that is built on innovation and we are an international leader in technological advancement and development.
COMMITMENT 7 – WE OFFER WORLD CLASS LOCAL AND INTERNATIONAL TRAINING COURSES
Training should be regarded as integral to the growth of any business within the HVAC&R sector and fundamental to your growth. South African HVAC&R specialists have a selection of cost effective, high quality, international & local HVAC&R training courses offered in English by BITZER.
These courses are very popular and cover a variety of practical and theoretical training areas.
BITZER family members also benefit from a number of local HVAC&R Conferences and Road-shows, and BITZER has recently opened their new state-of-the-art training academy in Germany that also has courses in English aimed at delegates from Africa.
COMMITMENT 8 – WE ARE HERE TO STAY AND HAVE OFFICES AND STAFF IN AFRICA
BITZER is the perfect HVAC&R solution for Africa and being a part of the BITZER family means that you get to enjoy German Quality and Reliability right here in Africa.
“This type of compressor is well suited to the harsh power conditions and high ambient temperatures that we experience in most African countries. They are robust and easy to maintain, and when correctly installed, they require minimum maintenance, which suites the African geographical areas where qualified refrigeration technicians are at a premium”
– JP van Zyl, SAN Group Refrigeration BITZER is not just and importer into Africa, we are here to stay and are an African based subsidiary with a Head Office in South Africa.